Shipping policy
SHIPPING POLICY
Effective Date: May 19, 2026
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Estimated Delivery Time
Once your order has been dispatched, estimated delivery times are:
- Standard Shipping: 7–14 business days
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.
Tracking
Once your order has shipped, you will receive an email with a tracking number. Please allow up to 48 hours for tracking information to update.
Delays
The Elvre is not responsible for delays caused by customs, weather conditions, or other circumstances beyond our control. If your order has not arrived within the estimated timeframe, please contact us at contact@theelvre.com.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at contact@theelvre.com within 7 days of the expected delivery date and we will work to resolve the issue promptly.
Shipping Restrictions
We currently do not ship to P.O. Boxes or APO/FPO addresses. We reserve the right to cancel orders that cannot be fulfilled due to shipping restrictions.